SuiteAgent · Client serviceClient Service
15 tools3 AI does it · 12 tools you use
Demo data

Client Service

A modern portal, message hub, and status feed for every client.

Flagship demos

Where this suite sits in the loop

  1. Step 1
    Demand

    Capture intent from every source: web, phone, marketplace.

  2. Step 2
    Qualify

    Reason-coded fit, jurisdiction, urgency, value.

  3. Step 3
    Convert

    Book the right consult, brief the attorney.

  4. Step 4
    Deliver

    Retainer, matter, and client service in one loop.

  5. Step 5
    Measure

    Clients, not clicks — attributed by source.

All tools in this suite

Client Portal
Available in prototype
Tools you use

Secure status, messages, documents, invoices, payments, appointments, and next steps.

Client Onboarding Checklists
Vision
Tools you use

After-signing tasks for documents, forms, deposits, scheduling, and info verification.

Client Messaging
Available in prototype
Tools you use

SMS/email/portal messaging with templates, AI drafts, and audit trail.

Matter Status Updates
Available in prototype
Tools you use

Automated plain-English updates for consults, docs, payments, deadlines, and next steps.

Client FAQ Assistant
Vision
AI does it

Answers firm-specific routine questions and escalates legal/judgment calls.

Appointment Center
Vision
Tools you use

Upcoming consults, meetings, court dates, deadlines, and rescheduling.

Client Satisfaction / NPS
Vision
Tools you use

Post-consult and post-matter feedback, review requests, and complaint flags.

Document Uploads
Vision
Tools you use

Drag/drop uploads, mobile photo capture, categorization, and AI extraction.

Secure File Sharing
Vision
Tools you use

Share signed agreements, invoices, receipts, and matter documents.

Client Timeline
Vision
Tools you use

Plain-English history of matter milestones and upcoming actions.

Multilingual Client Portal
Vision
Tools you use

Client-facing portal in Spanish and other languages with firm-side English summaries.

Family / Multiple Contact Access
Vision
Tools you use

Allow spouse, family member, business partner, or interpreter access with permissions.

Client Service Inbox
Vision
AI does it

Queue for status questions, document questions, billing questions, and urgent issues.

AI Customer Service Agent
Vision
AI does it

Handles routine client-service questions and escalates judgment calls to firm staff.

More Fount

Explore the rest of the suite

Five agents. Fifteen jobs. One shared money loop.